1. *Order Cancellation by Customer*
– *Timeframe for Cancellation:* Customers can cancel their order within 24 hours of placing it. Cancellations after this period will not be accepted as the order processing would have begun.
– *Cancellation Process:* To cancel an order, customers should contact our customer service via [email/phone/website]. They will need to provide the order number and reason for cancellation.
– *Conditions for Cancellation:*
– *Physical Books:* If the book has already been shipped, cancellations will not be possible. In such cases, customers may refer to our return policy.
– *E-books and Digital Products:* Cancellations are not allowed once the digital product has been downloaded or accessed.
– *Refunds:* If the order is successfully canceled within the allowed timeframe, a full refund will be processed to the original payment method within 7-10 business days.
2. *Order Cancellation by Inkalab Publication*
– *Right to Cancel:* We reserve the right to cancel orders under certain conditions such as unavailability of stock, inaccuracies in pricing, or issues with payment.
– *Notification:* Customers will be notified via email or phone if their order is canceled by us.
– *Refund:* In case of cancellation by the store, a full refund will be issued to the original payment method within [specific number of days].
3. *Pre-Orders and Special Orders*
– *Pre-Orders:* Cancellation of pre-orders is allowed up until 7 days. After this period, cancellations will not be accepted.
– *Custom or Special Orders:* Orders for customized or special edition books may not be canceled once the order has been placed.
4. *Non-Refundable Items*
– *Digital Products:* E-books, audiobooks, and other digital content are non-refundable and cannot be canceled once purchased.
– *Gift Cards:* Gift cards are non-refundable and cannot be canceled once issued.
5. *How to Request a Cancellation*
– *Contact Information:*
– Email: [info@inkalabpublication.com]
– Phone: [+91 9819273616]
– Online Form: [CONTACT FORM]
– *Required Information:* Customers should provide their order number, full name, and reason for cancellation when making a request.
6. *Refund Process*
– *Refund Timeline:* Refunds will typically be processed within 7-10 business days after the cancellation is confirmed.
– *Payment Method:* Refunds will be issued to the original payment method used for the purchase.
7. *Changes to the Cancellation Policy*
– *Policy Updates:* Inkalab Publication reserves the right to modify or update this cancellation policy at any time. Changes will be communicated through our website or directly to customers who may be affected.